Welcome to our website (www.snowyelk.com). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Snowy Elk, LLC's relationship with you in relation to this website.
The term “Snowy Elk, LLC”, "Snowy Elk Coffee Co." or "Snowy Elk Coffee Company" or “us” or “we” refers to the owner of the website whose registered office is P.O. Box 2961, Cheyenne, WY 82003. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Snowy Elk, LLC's prior written consent.
Pricing
All coffee prices and weights are based on whole bean weight. We are not responsible for any loss that may happen during the grinding process, as ordered by the customer.
Privacy Policy
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
When you place an order online, the information that you submit (name, shipping address, phone number and email) are kept on file by Snowy Elk, LLC only and not used in any manner besides placing and shipping your order, or contacting you with questions about your order if necessary. The email address that you provide with your online order is used for order confirmation, online receipt and shipment tracking information. By providing your email address, Snowy Elk, LLC has permission to include it as part of the email newsletter. When customers get emails from Snowy Elk, LLC, they have the option to "Unsubscribe" from the email newsletter.
Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Disclaimer and Limitation of Liability
This Site, the products offered for sale on it and the transactions conducted through it are provided by Snowy Elk, LLC on an "AS IS" basis. Snowy Elk, LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. To the full extent permissible by applicable law, Snowy Elk, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy and system integration. This Site may include inaccuracies, mistakes or typographical errors.
Snowy Elk, LLC does not warrant or guarantee (1) the accuracy, completeness, correctness, timeliness, or usefulness of this Site or any material, information or data downloaded or otherwise obtained through use of this Site or (2) that use of this Site or any materials on this Site will meet any user requirement or be uninterrupted, timely, secure or error-free. Snowy Elk, LLC shall have no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communication.
No Liability
In no event shall Snowy Elk, LLC or any of its officers, representatives, directors, employees, consultants or agents be liable for any direct, indirect, punitive, special, incidental, exemplary or consequential damages or any damages whatsoever (including without limitation, damages for loss of use, data, information, profits or business interruption) arising out of or in any way related to the use or performance of this Site or any linked website or to any material, information, data, products, or services obtained through this Site, or otherwise arising out of your use of this Site, your inability to use this Site or any decision made or action taken by you in reliance of any information, advice or materials provided on this Site, whether such damages are based in tort, contract, negligence, strict liability or otherwise, even if Snowy Elk, LLC has been advised of the possibility of such damages. Your sole and exclusive remedy is to discontinue your access to and use of the Site.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above exclusions or limitations may not apply to you.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., when submitted by our visitors and customers. The information you provide is used to fulfill your specific request and/or purchase order(s). This information is used to fulfill your specific request and/or purchase order(s). This information can also be used for our Snowy Elk Coffee email newsletter.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. By placing an order, you are allowing your email to be shared with the Snowy Elk email newsletter.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All newsletters from this site allow you to opt out of further mailings.
Entire Agreement
By your access or use of this Site, you hereby agree to these Terms & Conditions. These Terms & Conditions, together with the Snowy Elk, LLC's Privacy Policy and Terms & Conditions constitute the entire agreement between you and Snowy Elk, LLC with respect to your access and use of this Site and supersede all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by Snowy Elk, LLC. These Terms & Conditions will inure to the benefit of Snowy Elk, LLC successors and assigns.
Electronic Communications
Visiting www.snowyelk.com or sending emails to Snowy Elk, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
You acknowledge that these Terms & Conditions are a valid and binding agreement. To the fullest extent permitted by law, you agree that these Terms & Conditions and any other documentation, agreements, notices or communications between you and Snowy Elk, LLC may be provided to you electronically. Please print a copy of all such documentation, agreements, notices or other communications for your reference.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: sales@snowyelk.com
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Operations
Snowy Elk, LLC is commercially licensed with the Department of Agriculture in the state of Wyoming.
Purchasing and Ordering Information
The site is hosted by Weebly, which provides the online e-commerce platform that allows us to sell our products online. Your data is stored through Weebly’s data storage, which is located on a secure, firewall-protected server. By accessing or using any part of the website, you are agreeing to all terms and conditions contained in the Policy Statement without modification. For more information, please see Weebly's Terms of Service and Privacy Policy.
Sales Tax
Based on Wyoming state law, we are not required to charge sales tax (local purchases and online purchases) for purchases made in the state of Wyoming. For sales and purchases being shipped to a location outside of Wyoming, the consumer will be responsible for the sales tax within the consumer's state and based on that consumer's state laws.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to fully understand the manner in which your personal information will be handled by them. Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Shipping Information
Our coffee is always roasted fresh before delivery. We will never sell or ship coffee that is not fresh. After your order is placed, it will be shipped within one to five business days. Once the coffee is shipped and leaves the Snowy Elk Coffee roastery, it becomes the responsibility of the shipping partner. Snowy Elk, LLC is not at fault for shipping partner shipping delays.
All our coffee and merchandise is eligible for shipping. We currently ship to addresses within the continental United States of America and internationally. We use the FedEx to ship our packages. Shipping may be delayed due to inclement weather and/or transportation delays out of our control. Rates are calculated directly by FedEx. Shipping rates are based on several factors, weight, dimensions of package and ZIP codes. We reserve the right to modify the charges based on the factors and rate modifications by the shipping companies. Extra charges could be fuel rate surcharges, oversized package and residential charges.
Local Pick-Up Policy
We offer a local pick-up option. When this option is selected during checkout, the customer will be notified (by email) when the order is ready for pick-up. Available days and times for pick-up are listed on our website, and occur during normal business hours from our Cheyenne roastery location (6002 US-30, Unit B, Cheyenne, WY).
Return Policy
Coffee will be freshly roasted for you and returns or exchanges will not be accepted with the exception of a proven error on the part of Snowy Elk, LLC. Shipping rates are non-refundable.
The term “Snowy Elk, LLC”, "Snowy Elk Coffee Co." or "Snowy Elk Coffee Company" or “us” or “we” refers to the owner of the website whose registered office is P.O. Box 2961, Cheyenne, WY 82003. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Snowy Elk, LLC's prior written consent.
Pricing
All coffee prices and weights are based on whole bean weight. We are not responsible for any loss that may happen during the grinding process, as ordered by the customer.
Privacy Policy
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
When you place an order online, the information that you submit (name, shipping address, phone number and email) are kept on file by Snowy Elk, LLC only and not used in any manner besides placing and shipping your order, or contacting you with questions about your order if necessary. The email address that you provide with your online order is used for order confirmation, online receipt and shipment tracking information. By providing your email address, Snowy Elk, LLC has permission to include it as part of the email newsletter. When customers get emails from Snowy Elk, LLC, they have the option to "Unsubscribe" from the email newsletter.
Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Disclaimer and Limitation of Liability
This Site, the products offered for sale on it and the transactions conducted through it are provided by Snowy Elk, LLC on an "AS IS" basis. Snowy Elk, LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. To the full extent permissible by applicable law, Snowy Elk, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy and system integration. This Site may include inaccuracies, mistakes or typographical errors.
Snowy Elk, LLC does not warrant or guarantee (1) the accuracy, completeness, correctness, timeliness, or usefulness of this Site or any material, information or data downloaded or otherwise obtained through use of this Site or (2) that use of this Site or any materials on this Site will meet any user requirement or be uninterrupted, timely, secure or error-free. Snowy Elk, LLC shall have no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communication.
No Liability
In no event shall Snowy Elk, LLC or any of its officers, representatives, directors, employees, consultants or agents be liable for any direct, indirect, punitive, special, incidental, exemplary or consequential damages or any damages whatsoever (including without limitation, damages for loss of use, data, information, profits or business interruption) arising out of or in any way related to the use or performance of this Site or any linked website or to any material, information, data, products, or services obtained through this Site, or otherwise arising out of your use of this Site, your inability to use this Site or any decision made or action taken by you in reliance of any information, advice or materials provided on this Site, whether such damages are based in tort, contract, negligence, strict liability or otherwise, even if Snowy Elk, LLC has been advised of the possibility of such damages. Your sole and exclusive remedy is to discontinue your access to and use of the Site.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above exclusions or limitations may not apply to you.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., when submitted by our visitors and customers. The information you provide is used to fulfill your specific request and/or purchase order(s). This information is used to fulfill your specific request and/or purchase order(s). This information can also be used for our Snowy Elk Coffee email newsletter.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. By placing an order, you are allowing your email to be shared with the Snowy Elk email newsletter.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All newsletters from this site allow you to opt out of further mailings.
Entire Agreement
By your access or use of this Site, you hereby agree to these Terms & Conditions. These Terms & Conditions, together with the Snowy Elk, LLC's Privacy Policy and Terms & Conditions constitute the entire agreement between you and Snowy Elk, LLC with respect to your access and use of this Site and supersede all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by Snowy Elk, LLC. These Terms & Conditions will inure to the benefit of Snowy Elk, LLC successors and assigns.
Electronic Communications
Visiting www.snowyelk.com or sending emails to Snowy Elk, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
You acknowledge that these Terms & Conditions are a valid and binding agreement. To the fullest extent permitted by law, you agree that these Terms & Conditions and any other documentation, agreements, notices or communications between you and Snowy Elk, LLC may be provided to you electronically. Please print a copy of all such documentation, agreements, notices or other communications for your reference.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: sales@snowyelk.com
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Operations
Snowy Elk, LLC is commercially licensed with the Department of Agriculture in the state of Wyoming.
Purchasing and Ordering Information
The site is hosted by Weebly, which provides the online e-commerce platform that allows us to sell our products online. Your data is stored through Weebly’s data storage, which is located on a secure, firewall-protected server. By accessing or using any part of the website, you are agreeing to all terms and conditions contained in the Policy Statement without modification. For more information, please see Weebly's Terms of Service and Privacy Policy.
Sales Tax
Based on Wyoming state law, we are not required to charge sales tax (local purchases and online purchases) for purchases made in the state of Wyoming. For sales and purchases being shipped to a location outside of Wyoming, the consumer will be responsible for the sales tax within the consumer's state and based on that consumer's state laws.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to fully understand the manner in which your personal information will be handled by them. Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Shipping Information
Our coffee is always roasted fresh before delivery. We will never sell or ship coffee that is not fresh. After your order is placed, it will be shipped within one to five business days. Once the coffee is shipped and leaves the Snowy Elk Coffee roastery, it becomes the responsibility of the shipping partner. Snowy Elk, LLC is not at fault for shipping partner shipping delays.
All our coffee and merchandise is eligible for shipping. We currently ship to addresses within the continental United States of America and internationally. We use the FedEx to ship our packages. Shipping may be delayed due to inclement weather and/or transportation delays out of our control. Rates are calculated directly by FedEx. Shipping rates are based on several factors, weight, dimensions of package and ZIP codes. We reserve the right to modify the charges based on the factors and rate modifications by the shipping companies. Extra charges could be fuel rate surcharges, oversized package and residential charges.
Local Pick-Up Policy
We offer a local pick-up option. When this option is selected during checkout, the customer will be notified (by email) when the order is ready for pick-up. Available days and times for pick-up are listed on our website, and occur during normal business hours from our Cheyenne roastery location (6002 US-30, Unit B, Cheyenne, WY).
Return Policy
Coffee will be freshly roasted for you and returns or exchanges will not be accepted with the exception of a proven error on the part of Snowy Elk, LLC. Shipping rates are non-refundable.
